Knowledge base
Practical articles and guides on process automation, software development and AI — written for SME owners who want to make their business work smarter.
AI Act Article 50: you must tell callers they are talking to an AI receptionist
Since 2 August 2026, the transparency obligation of the European AI Act applies: anyone deploying an AI receptionist must let callers know they are talking to AI. What does this mean in practice?
AI receptionist, voicemail or call center: what fits your business?
Voicemail is free but misses calls, a call center is expensive and lacks domain knowledge. Compare the three options and find out when an AI receptionist is the best choice.
Data in your own hands: privacy as the starting point for your AI receptionist
Where does an AI receptionist leave your call data? Keeping data in-house, no training on your conversations and clear retention periods — this is how you keep control over personal data.
What does a missed call cost your business?
Every missed call is an appointment or new client that never gets scheduled. Here is how to calculate what a missed call costs your practice or office each year.
How much does an AI receptionist cost?
What determines the price of an AI receptionist, and when does it pay for itself? An honest look at cost blocks and the business case.
Process automation for SMEs: where to start?
A practical guide for SME owners who want to automate processes. From cost savings to a step-by-step plan — no IT knowledge required.